Overview
Bayside Healthcare Center, located in Gretna, Louisiana, is committed to providing quality services and support to the senior community. The facility aims to offer compassionate care for seniors who may have recently experienced a hospital stay and require skilled nursing and rehabilitation services to regain their independence. The team at Bayside strives to welcome residents into their community with warmth and dignity.
Services & Support
Bayside Healthcare Center offers a range of services including skilled nursing, physical therapy, rehabilitation, and hospice care. The facility also provides respite care for short-term stays, allowing families to take a break while ensuring their loved ones receive quality care. Additionally, residents can enjoy dining services and various activities designed to promote engagement and well-being.
Care Approach & Staff
The staff at Bayside Healthcare Center is noted for their caring and professional approach. Many families express gratitude for the attention and support provided by the team, particularly during difficult times. However, reviews indicate variability in the level of care, with some families reporting issues related to medication management and communication with staff.
Who They Serve
Bayside Healthcare Center serves seniors requiring transitional care after hospital stays, as well as those in need of long-term assistance. The facility is designed to accommodate residents who may need skilled nursing and rehabilitation services.
Location & Access
Situated in Gretna, Louisiana, Bayside Healthcare Center is accessible to families in the Greater New Orleans area. However, some reviewers have expressed frustration with the facility’s communication, particularly regarding phone accessibility, as calls to the center often go unanswered.
What Families Say
Feedback from families is mixed. Many commend the warm and welcoming environment, highlighting the clean facility and the attentive staff. However, there are significant concerns regarding medication management and communication, with some families reporting instances of neglect and insufficient staff interaction. Positive experiences are often contrasted with more troubling accounts, indicating a need for improvement in certain areas.
Room for Improvement
Several reviews mention issues with communication, particularly regarding phone accessibility and responsiveness from staff. Additionally, there are concerns about medication administration and the overall attentiveness of staff during night shifts. Addressing these issues could enhance the care experience for residents and their families.
Summary
Bayside Healthcare Center offers a range of services aimed at providing quality care for seniors in Gretna, Louisiana. While many families appreciate the compassionate approach of the staff, there are notable concerns regarding communication and medication management that potential residents and their families should consider.