Overview
Evangeline Oaks Guest House, located in Carencro, Louisiana, is a 190-bed skilled nursing home facility that provides 24-hour nursing care. The center aims to assist residents with daily medical and medication needs while offering support with activities of daily living. The facility promotes a home-like atmosphere, encouraging family involvement in the care of residents.
Services & Support
Evangeline Oaks offers a range of services including skilled nursing and rehabilitation. The facility is dedicated to providing personalized care tailored to meet the individual health, dietary, medical, and social needs of residents. A new rehabilitation program, referred to as “Rehab to Home,” is set to begin soon, which aims to facilitate recovery and transition back to independent living.
Care Approach & Staff
The staff at Evangeline Oaks is described as friendly and knowledgeable, with a commitment to providing attentive care. However, some reviews have raised concerns about staff professionalism and responsiveness, particularly regarding communication and care during weekends. Despite these concerns, there are positive mentions of the therapy team and new management, suggesting ongoing improvements within the facility.
Who They Serve
Evangeline Oaks serves a diverse population, including individuals requiring short-term rehabilitation and those in need of long-term care. The facility emphasizes a person-centered approach, aiming to cater to each resident’s unique needs.
Dining & Activities
The facility offers recreational and social activities designed to enhance the quality of life for residents. However, some reviews indicate dissatisfaction with the dining experience, mentioning concerns about food availability and quality.
Room for Improvement
Several reviews highlight areas for improvement, including the need for better staff communication and responsiveness, particularly in emergency situations. Concerns about cleanliness and overall facility conditions have also been noted, indicating a need for potential renovations and enhanced care practices.
Summary
Evangeline Oaks Guest House provides skilled nursing and rehabilitation services in a home-like setting in Carencro, Louisiana. While many residents and families have praised the care and support provided by the staff, some reviews express significant concerns regarding staff professionalism, facility conditions, and dining services. Families considering Evangeline Oaks may want to weigh these factors carefully as they assess their options.