Overview
Ollie Steele Burden Manor Nursing Facility, located in Baton Rouge, Louisiana, is a nursing facility that has been serving the community since 1966. As part of the Our Lady of the Lake Regional Medical Center network, it offers a range of care levels for residents with various health needs. The facility is designed to accommodate 174 beds and aims to provide a supportive environment for individuals requiring skilled nursing and rehabilitation services.
Services & Support
Ollie Steele Burden Manor offers a variety of services, including skilled nursing care, physical therapy, occupational therapy, and speech therapy, all tailored to the individual needs of residents. The facility also provides respite care for families needing temporary support for their loved ones. However, reviews indicate that the quality of care can be inconsistent, with some families expressing concerns about neglect and inadequate attention to residents’ needs.
Care Approach & Staff
The facility emphasizes a customized therapy program designed to meet each patient’s specific abilities and goals. While some reviews highlight the pleasant demeanor of the staff, there are significant concerns about understaffing and the overall professionalism of the team. Families have reported experiences of neglect, including residents being left cold, restrained, and without proper attention to their daily routines.
Who They Serve
Ollie Steele Burden Manor serves a diverse population, including individuals requiring memory care, skilled nursing, and rehabilitation services. The facility aims to support residents with varying levels of physical health issues, but feedback from families suggests that the quality of care for those with more complex needs may not always meet expectations.
Levels of Care
The facility provides multiple levels of care, including skilled nursing, rehabilitation, and hospice services. However, there are concerns that residents may not receive the appropriate level of attention and care, particularly those in need of memory care and respite services.
Living Options & Amenities
Residents at Ollie Steele Burden Manor have access to various amenities, including wood floors, virtual fireplaces in dining areas, and beautifully landscaped courtyards. While some families appreciate the living environment, others have noted that the rooms and overall facility conditions may not meet their expectations.
What Families Say
Reviews from families are mixed, with some expressing gratitude for the beautiful grounds and the dedication of certain staff members. However, numerous accounts reveal distressing experiences, including reports of residents being neglected, left in uncomfortable conditions, and inadequately supervised. Families have voiced strong concerns about the facility’s ability to provide compassionate and attentive care.
Room for Improvement
Multiple reviews point to significant issues regarding staffing levels and the quality of care provided. Families have reported instances of neglect and a lack of responsiveness from staff, which highlights a need for improved training and support for caregivers to ensure that residents receive the attention they deserve.
Summary
Ollie Steele Burden Manor Nursing Facility offers a range of services aimed at supporting residents with various health needs. While the facility is well-equipped and has a commitment to care, feedback from families indicates a pressing need for improvements in staffing and care quality. Prospective residents and their families may want to carefully consider these factors when evaluating their options.
