Overview
Audubon Home Health, located in Baton Rouge, Louisiana, is a locally owned provider dedicated to delivering personalized healthcare services in the comfort of patients’ homes. Their commitment to outstanding service is reflected in their availability of nurses 24 hours a day, ensuring that patient needs are met as they arise.
Services & Support
Audubon Home Health offers a range of home health services, including nursing care, physical therapy, and occupational therapy. The agency emphasizes a patient-centered approach, striving to accommodate the unique needs of each individual. Families have noted the staff’s willingness to work around their schedules, which has been appreciated by many.
Care Approach & Staff
The care approach at Audubon Home Health focuses on personalized attention and support. Reviewers have praised the professionalism and knowledge of the nursing staff and therapists. Many families expressed gratitude for the compassionate care their loved ones received, highlighting the dedication of the staff members who are said to treat patients like family.
Who They Serve
Audubon Home Health serves a diverse range of patients, including those recovering from surgeries, individuals with chronic conditions, and patients requiring rehabilitation services. Families have shared positive experiences regarding the care provided to elderly relatives and patients with specific needs, such as wound care and mobility assistance.
What Families Say
Overall, families have mixed experiences with Audubon Home Health. Many have expressed satisfaction with the care provided, noting the kindness and professionalism of the staff. For instance, some families highlighted the positive impact of specific therapists and nurses on their loved ones’ recovery journeys. However, there are also significant concerns, with some families reporting issues such as missed appointments and poor communication. These contrasting experiences suggest variability in service quality.
Room for Improvement
Several families have reported dissatisfaction with aspects of the service, including missed visits and inadequate communication regarding care. Some reviews indicated that there were times when the promised care was not delivered as expected, which led to disappointment and frustration among families.
Summary
Audubon Home Health in Baton Rouge, Louisiana, provides a range of home health services with a focus on personalized care. While many families have praised the professionalism and compassion of the staff, others have raised concerns about missed appointments and communication issues. Families considering Audubon Home Health may find a mix of positive and negative experiences reflected in the reviews.
