Overview
Masonic Home Louisville, located in Masonic Widows and Orphans Home, Kentucky, is a senior living community that offers a variety of care services. With a focus on creating a fulfilling living experience, Masonic Home Louisville provides options for assisted living, skilled nursing, memory care, and independent living. The facility is designed to support residents in leading active and meaningful lives.
Services & Support
Masonic Home Louisville offers a comprehensive range of services including assisted living and personal care, skilled nursing and rehabilitation, as well as memory care. The community aims to provide customized care plans that cater to the individual needs of residents, ensuring they receive the appropriate level of support while maintaining their independence.
Care Approach & Staff
While the facility is noted for its beautiful exterior and landscaping, feedback from families indicates concerns regarding the staff’s responsiveness and care quality. Reviewers have mentioned that while some aides and nurses are dedicated and hardworking, others have not met expectations, leading to significant delays in care. Communication with upper management has also been highlighted as an area needing improvement.
Who They Serve
Masonic Home Louisville serves a diverse population of seniors, including those requiring assisted living, memory care, and skilled nursing. The community is designed to accommodate active older adults as well as those needing more specialized care.
Levels of Care
The community provides various levels of care, including assisted living, memory care, skilled nursing, and rehabilitation services. This continuum of care allows residents to transition smoothly between different levels of support as their needs change.
Living Options & Amenities
Masonic Home Louisville emphasizes creating a vibrant community for its residents. While the facility itself is visually appealing, there are mixed reviews regarding the internal living conditions and amenities. Families have expressed a desire for improvements in the overall environment to better support resident needs.
What Families Say
Reviews from families reflect a mix of appreciation for the facility’s appearance and concerns about the quality of care. Some families have expressed dissatisfaction with the responsiveness of staff and the overall management of care, indicating that they would not recommend the facility based on their experiences.
Room for Improvement
Several reviews highlight the need for better staff responsiveness and communication, particularly regarding care requests and management interactions. Families have noted that some staff members are overworked, which may impact the level of care provided to residents.
Summary
Masonic Home Louisville offers a range of senior care services in a beautiful setting, but feedback suggests that there are significant areas for improvement, particularly in staff responsiveness and communication. Families considering this facility may want to weigh these factors carefully when making their decision.