Overview
Right at Home, located in Louisville, Kentucky, provides trusted in-home care for seniors and adults with disabilities. Their highly trained caregivers offer a range of services, including companionship, hygiene support, respite care, and physical assistance, all aimed at helping loved ones maintain their independence at home. Right at Home emphasizes the importance of personalized care by creating custom care plans in collaboration with families.
Services & Support
Right at Home offers comprehensive in-home care services that cater to the unique needs of each client. Their caregivers are equipped to provide companionship, assist with daily hygiene, and offer respite care for family members. The agency operates 24/7, ensuring that support is available during holidays, weekends, evenings, and overnight, which can be crucial for families needing flexible care options.
Care Approach & Staff
The caregivers at Right at Home are frequently described as compassionate and dedicated. Many families have expressed appreciation for the strong relationships formed with their caregivers, noting that the support provided feels like family. The office staff is also recognized for their accommodating nature and willingness to work around families’ schedules. Overall, the team is characterized as professional, proactive, and caring, contributing to a positive experience for clients and their families.
Who They Serve
Right at Home primarily serves seniors and adults with disabilities who require assistance to live independently. Their services are tailored to meet the specific needs of each individual, ensuring that they receive the appropriate level of care and support.
What Families Say
Families have shared a mix of experiences with Right at Home. Many commend the agency for its compassionate caregivers and the positive impact they have on their loved ones’ lives. One family noted the quick response time during their initial inquiry, highlighting the staff’s compassion and knowledge. However, some reviews pointed out issues with communication, specifically regarding responsiveness from the office when families reach out for assistance. Despite these concerns, the overall sentiment reflects a strong appreciation for the quality of care provided.
Room for Improvement
While many families have had positive experiences, there were mentions of communication challenges, particularly regarding responsiveness from the office staff. Some clients expressed frustrations about late arrivals and language barriers with certain caregivers. Addressing these concerns could enhance the overall experience for families seeking care.
Summary
Right at Home in Louisville, Kentucky, offers a range of in-home care services designed to support seniors and adults with disabilities. Their compassionate caregivers and dedicated office staff have earned praise for their commitment to quality care. While there are areas for improvement, particularly in communication, many families report positive experiences and strong relationships with their caregivers, making Right at Home a respected provider in the community.
