Overview
Malone Homecare, located in Louisville, Kentucky, has built a legacy of caring over five decades. The agency emphasizes the importance of strong relationships to drive positive outcomes in home health care. They are recognized as one of the top 50 largest national staffing firms and have received the national “Best of Staffing” award multiple times. Malone Homecare aims to provide exceptional care and support to clients while ensuring a safe and rewarding work environment for their staff.
Services & Support
Malone Homecare offers a range of in-home care services, including registered nurses (RNs), licensed practical nurses (LPNs), and personal care assistants. Families have reported that the agency provides reliable nursing care, allowing clients to remain in the comfort of their own homes. The staff is noted for their quick response times and friendly demeanor, which contributes to a supportive care environment.
Care Approach & Staff
The staff at Malone Homecare are frequently described as compassionate and dedicated to their clients. Families have expressed appreciation for the knowledge and communication skills of the caregivers, highlighting their ability to address the needs of clients effectively. The agency’s commitment to understanding the unique situations of their clients helps foster trust and satisfaction among families.
Who They Serve
Malone Homecare serves a diverse range of clients in need of home health care services. Families have noted their positive experiences with the agency, particularly in supporting elderly clients who wish to remain in their homes longer. The agency’s staff is trained to cater to various care needs, ensuring that clients receive the appropriate support.
Room for Improvement
While many families have praised the care received from Malone Homecare, there have been some concerns raised regarding financial practices. A review mentioned issues related to pay deductions and delays in reimbursing mileage, indicating potential areas for improvement in the agency’s administrative processes.
Summary
Malone Homecare is a well-established home health care provider in Louisville, Kentucky, known for its compassionate staff and commitment to client care. The agency offers a variety of services to support clients in their homes, with a focus on building strong relationships. While the majority of feedback is positive, there are some administrative concerns that the agency may want to address to enhance overall family satisfaction.
