Overview
Westport Place Health Campus, located in Louisville, Kentucky, offers a comprehensive continuum of care for seniors. This senior living community provides both assisted living and skilled services, ensuring that residents receive the appropriate level of care based on their individual needs. The facility aims to create a welcoming environment where seniors can feel at home and engaged.
Services & Support
Westport Place Health Campus offers a range of services, including assisted living and skilled nursing care. Residents can expect assistance with activities of daily living, and licensed nurses are available 24/7 to provide support. The community also features rehabilitation services, including physical, occupational, and speech-language pathology, catering to those recovering from various health challenges.
Care Approach & Staff
The staff at Westport Place Health Campus is described as caring and compassionate. However, some reviews indicate that the facility may be experiencing staffing challenges, leading to longer wait times for care. While many staff members strive to provide quality service, there are concerns about responsiveness, particularly regarding call button assistance and personal care.
Living Options & Amenities
Residents can enjoy private suites or apartments, designed to promote independence while offering necessary support. The community is equipped with amenities aimed at enhancing the living experience for seniors, although some reviews have noted issues with cleanliness and maintenance in certain areas.
Dining & Activities
Dining experiences at Westport Place have received positive feedback, with many residents describing the food as delicious. The community also promotes engagement through various activities, although the extent and organization of these activities may vary.
Location & Access
Situated in a prime location in Louisville, Kentucky, Westport Place Health Campus is conveniently close to shopping centers and medical facilities, including Baptist Health and Norton Brownsboro. This accessibility can be beneficial for residents and their families.
What Families Say
Feedback from families is mixed. While some express gratitude for the care and support their loved ones receive, others report significant concerns regarding responsiveness and the quality of care, particularly during rehabilitation stays. Instances of long wait times for assistance and inadequate follow-up after incidents have been highlighted, leading some families to reconsider their recommendations for the facility.
Room for Improvement
There are notable concerns regarding staffing levels and responsiveness to residents’ needs, particularly in urgent situations. Families have reported long wait times for assistance and issues with the cleanliness and maintenance of rooms. Addressing these areas could enhance the overall experience for residents and their families.
Summary
Westport Place Health Campus offers a range of senior care services in Louisville, Kentucky, including assisted living and rehabilitation. While many families appreciate the compassionate staff and quality dining options, there are significant concerns regarding staff responsiveness and facility maintenance. Families considering this community should weigh both positive experiences and areas for improvement when making their decision.
