Overview
Visiting Angels, located in Lexington, Kentucky, is part of a national home care agency that has been providing personal home care services for 19 years. Their offerings include in-home care, dementia and Alzheimer care, respite care, and companion care, all designed to help seniors live independently in their homes. The agency emphasizes the importance of communication between caregivers and family members, ensuring that clients receive the support they need.
Services & Support
Visiting Angels provides a range of services tailored to the needs of seniors. These services include personal hygiene assistance, meal preparation, mobility assistance, laundry, and errands. The agency also offers specialized care for individuals with dementia and Alzheimer’s, ensuring that clients receive compassionate and knowledgeable support. Their flexible home care solutions aim to help seniors maintain their independence while providing families with peace of mind.
Care Approach & Staff
The team at Visiting Angels is noted for their compassionate and understanding approach to caregiving. Owners Bekki and Phil are actively involved in the care process and are described as warm and insightful. Caregivers are trained to be alert and attentive, often going above and beyond to meet the needs of their clients. Families have expressed appreciation for the caregivers’ ability to handle challenging situations with calm and confidence.
Who They Serve
Visiting Angels serves a diverse clientele, including seniors with varying levels of independence and specific health needs, such as dementia and Parkinson’s disease. Families have shared positive experiences regarding the support their loved ones receive, highlighting the strong relationships formed between caregivers and clients.
Service Area
Visiting Angels primarily serves Lexington and other communities in Fayette County, Kentucky. Their commitment to personalized care allows them to adapt services to meet the unique needs of each client.
What Families Say
Families have consistently praised Visiting Angels for their outstanding care and professionalism. Many reviews highlight the understanding and flexibility of the staff, as well as their ability to provide exceptional support during challenging times. Clients have noted that the caregivers often become like family, providing not only assistance but also companionship.
Room for Improvement
While many families report positive experiences, there was one review mentioning unprofessionalism. However, this sentiment does not appear to be a common theme among the majority of feedback.
Summary
Visiting Angels in Lexington, KY, is recognized for its compassionate and personalized home care services. With a dedicated team led by caring owners, the agency provides a range of support options for seniors, allowing them to age in place comfortably. Families appreciate the understanding and flexible nature of the caregivers, making Visiting Angels a trusted choice for home health care in the community.
