Overview
FirstLight Home Care of Lexington, located in Lexington, Kentucky, is a prominent non-medical home care provider that focuses on delivering compassionate and reliable support to adults in need. This organization caters to a variety of clients, including seniors, veterans, and individuals recovering from illness or surgery, ensuring they receive the personal and companion care they require in the comfort of their own homes.
Services & Support
FirstLight Home Care offers a range of services designed to assist individuals with daily tasks and personal care. Their caregivers provide companionship and help with activities such as laundry, transportation, medication reminders, and cooking. In addition, they specialize in respite care for family caregivers and travel companion services for those needing assistance while away from home.
Care Approach & Staff
The staff at FirstLight Home Care is frequently described as caring, reliable, and well-trained. Many reviews highlight the commitment of the management to support their employees, empowering them to succeed in their caregiving roles. The organization fosters a team-oriented environment, where caregivers are encouraged to communicate openly about their clients’ needs, ensuring personalized care.
Who They Serve
FirstLight Home Care serves a diverse clientele, including seniors, veterans, and adults with disabilities. Their services are tailored to support individuals recovering from illness or surgery, as well as those who simply require additional assistance in their daily lives.
What Families Say
Families express high levels of satisfaction with the services provided by FirstLight Home Care. Many reviews commend the compassionate nature of the caregivers and the organization’s ability to match caregivers to specific client needs. Clients appreciate the individualized attention and support, noting that the staff consistently listens and responds to their concerns. Additionally, the positive work environment is reflected in employee reviews, with many describing it as a great place to work.
Room for Improvement
While many families and employees have positive experiences with FirstLight Home Care, there are a few reviews that suggest not all employees have had the same level of satisfaction. This indicates that there may be areas for improvement in employee engagement and retention.
Summary
FirstLight Home Care of Lexington stands out as a dedicated provider of non-medical home care services in Kentucky. With a focus on compassionate caregiving and a supportive work environment, they strive to meet the diverse needs of their clients. Families can expect reliable assistance and a team that genuinely cares about the well-being of those they serve.
