Overview
Highgrove at Tates Creek, located in Lexington, Kentucky, is a premier senior living community offering independent living, assisted living, and memory care services. Designed with a resort-style ambiance, Highgrove aims to provide a vibrant and engaging environment where residents can thrive and pursue their passions. The community emphasizes comfort, elegance, and personalized care, fostering a sense of belonging among its residents.
Services & Support
Highgrove offers a range of services tailored to meet the diverse needs of its residents, including independent living, assisted living, and specialized memory care. The community is designed to promote a lifestyle that encourages relaxation and rejuvenation, featuring amenities such as a library, chapel, club room, and a full-service beauty salon. Residents benefit from ongoing assistance with daily activities, ensuring they have the support they need while maintaining their independence.
Care Approach & Staff
The care approach at Highgrove is characterized by a commitment to personalized service and attentive support. Families have noted the caring nature of the staff, particularly in memory care, where residents are treated with compassion and respect. Many reviews highlight the dedication of the staff, who strive to create a warm and welcoming atmosphere. However, there have been concerns regarding staff turnover and management stability, which some families feel has impacted the quality of care.
Who They Serve
Highgrove serves a diverse population of seniors, including those requiring memory care, assisted living, and independent living options. The community is designed to cater to the varying needs of its residents, from those seeking a vibrant social environment to those needing more specialized care.
Living Options & Amenities
Residents at Highgrove enjoy a range of amenities that enhance their living experience. The community features beautifully designed spaces, including an outdoor patio, fitness classes, and engaging activities that promote social interaction. Reviewers have praised the beautiful environment and the variety of activities available, contributing to a fulfilling lifestyle.
Dining & Activities
Dining at Highgrove is described as a pleasant experience, with many residents enjoying the quality of food and service in the dining room. The community offers a variety of activities aimed at engaging residents and fostering connections, from fitness classes to games and social events. Families appreciate the efforts made by the staff to keep residents active and involved.
What Families Say
Feedback from families has been mixed. Many express gratitude for the care provided, particularly in memory care, highlighting the attentiveness of staff members who go above and beyond to keep families informed about their loved ones. Conversely, some families have raised concerns about management changes and staff retention, suggesting that these factors have affected the level of care and communication.
Room for Improvement
Several reviews indicate areas for improvement, particularly related to staff turnover and management consistency. Some families have reported issues with supervision and communication, which they feel could be addressed to enhance the overall quality of care.
Summary
Highgrove at Tates Creek presents a blend of luxury and personalized care for seniors in Lexington, Kentucky. With a focus on creating a vibrant community, the facility offers a range of living options and amenities designed to support residents’ needs. While many families express satisfaction with the care and environment, there are notable concerns regarding staff stability and management practices that potential residents and their families may want to consider.
