Overview
Reflection Ridge Retirement Community, located in Wichita, Kansas, is an apartment complex designed for senior citizens aged 65 and older. The community offers a range of one and two-bedroom apartments, providing a quiet and friendly environment for its residents.
Services & Support
The community is described as a senior living space that fosters interaction among residents. While some residents appreciate the peaceful atmosphere and friendly staff, there have been concerns regarding the responsiveness of management and maintenance requests due to the size of the complex.
Who They Serve
Reflection Ridge primarily serves seniors, offering accommodations for individuals and couples. The environment is noted to be secluded, which may appeal to those seeking a tranquil living situation.
Room for Improvement
Several reviews highlight significant issues with customer service and the management’s handling of apartment conditions. Concerns include receiving apartments in poor condition upon move-in, delayed maintenance responses, and disputes over deposits that were partially retained for cleaning and repairs that residents feel were unjustified. These issues have led to dissatisfaction among some families, particularly regarding the treatment of elderly residents.
Summary
While Reflection Ridge Retirement Community offers a quiet and friendly atmosphere for seniors, potential residents and their families should be aware of reported challenges related to management and apartment conditions. The experiences shared by families indicate a need for improved customer service and attention to the living conditions provided to residents.
