Overview
TRUST HomeCare, LLC, located in Wichita, Kansas, is a home health care provider that offers a range of services designed to meet the needs of clients and their families. They emphasize flexibility in care, whether it involves extensive 24-hour assistance or short-term respite care. The company aims to maintain the well-being, dignity, and safety of their clients through trained and certified staff.
Services & Support
TRUST HomeCare provides various services tailored to individual client needs, including both extensive care and assistance with daily activities. They stress their commitment to being available whenever needed, but some reviews indicate challenges in service reliability, with reports of staff not showing up as scheduled.
Care Approach & Staff
The company claims to provide trained and certified staff to ensure quality care. However, reviews highlight concerns regarding staff professionalism and training. Some employees have reported feeling unsupported and inadequately trained for the tasks assigned to them, which has led to frustration for both staff and clients.
Who They Serve
TRUST HomeCare serves a variety of clients, including those requiring long-term care and individuals needing assistance with specific daily activities. The agency has received mixed feedback regarding their ability to meet the needs of clients, with some families expressing satisfaction and others experiencing significant issues.
What Families Say
Feedback from families is varied. Some clients have praised the agency for being responsive and attentive to their needs, particularly highlighting positive experiences with specific aides. In contrast, other reviews express dissatisfaction with the company’s communication and professionalism, citing unresponsiveness and a lack of proper training for staff.
Room for Improvement
Several reviews indicate that there are notable areas for improvement at TRUST HomeCare. Common themes include issues with staff professionalism, communication challenges, and concerns about the training provided to employees. These factors have led to frustration among both clients and employees.
Summary
TRUST HomeCare, LLC in Wichita, Kansas, aims to provide flexible and compassionate home health care services. While some families have reported positive experiences with their care and responsiveness, there are significant concerns regarding professionalism and staff training that potential clients should consider. The agency has room for improvement in addressing these issues to better serve their clients and support their employees.
