Overview
Saint Raphael Nursing Services, located in Wichita, Kansas, provides home health care services aimed at supporting patients in their homes. The agency has received mixed feedback from clients regarding their overall experience.
Services & Support
The agency offers a variety of home health care services, although specific details about the types of services provided are not mentioned. Clients have noted that while the home health workers are generally helpful, there have been instances of confusion regarding scheduling and office management.
Care Approach & Staff
The staff at Saint Raphael Nursing Services are described as polite and caring, with many clients appreciating the quality of care provided by the home health workers. However, there are concerns regarding the agency’s focus, with some clients feeling that financial considerations take precedence over patient care.
Who They Serve
Saint Raphael Nursing Services serves individuals in need of home health care, though specific demographics or patient conditions are not detailed in the available information.
Room for Improvement
Clients have expressed dissatisfaction with the agency’s customer service and scheduling processes, indicating that improvements could be made in these areas. Some reviews suggest a need for better communication and organization within the office.
Summary
Saint Raphael Nursing Services offers home health care in Wichita, Kansas, with a staff that is often described as compassionate. However, the agency faces challenges related to customer service and office management, which have impacted the overall client experience. Families considering this agency may want to weigh the positive aspects of the care provided against the noted areas for improvement.
