Overview
BrightStar Care, located in Wichita, Kansas, is a home care and medical staffing agency that focuses on providing a higher standard of care. Their professional care teams, led by Registered Nurses, are dedicated to delivering compassionate and personalized services to clients of all ages, including Veterans.
Services & Support
BrightStar Care offers a range of home health services designed to meet the diverse needs of their clients. These services include personal care, assistance with daily living activities, and medical staffing. Many clients appreciate the compassionate support they receive from the caregivers, noting their dedication and hard work.
Care Approach & Staff
The staff at BrightStar Care are frequently described as friendly and efficient. Several clients have highlighted individual caregivers for their punctuality and genuine care. For instance, one caregiver was noted for her ability to connect with clients and provide helpful assistance in various tasks, such as cleaning and cooking. However, reviews also indicate that there may be challenges with staff communication and availability, particularly during weekends.
Who They Serve
BrightStar Care serves clients of all ages, including Veterans. Their focus is on providing personalized care that meets the unique needs of each individual, ensuring that clients receive the support necessary for their specific situations.
Room for Improvement
While many clients have praised the quality of care from individual staff members, there are concerns regarding communication and scheduling. Some reviews indicate that caregivers may not always be available as expected, and clients might need to reach out proactively to ensure they receive the necessary services. Additionally, there are mentions of high turnover rates among staff, which could impact the consistency of care.
Summary
Overall, BrightStar Care in Wichita, Kansas, is recognized for its compassionate approach to home health care, with many caregivers receiving positive feedback for their dedication and effectiveness. However, there are areas for improvement, particularly in communication and staff availability, which families should consider when evaluating their options for home health care services.
