Overview
Assurance Community Care, located in Wichita, Kansas, is a premier provider of home care services dedicated to treating clients like family. The company aims to support families during challenging times, offering a range of home health care services tailored to individual needs.
Services & Support
Assurance Community Care provides a variety of home health care services designed to assist clients in maintaining their independence while receiving necessary support. Families have noted the professionalism and responsiveness of the staff, which includes caregivers who are described as compassionate and attentive. The company emphasizes a family-oriented approach, striving to ensure that clients feel comfortable and cared for in their homes.
Care Approach & Staff
The staff at Assurance Community Care is frequently praised for their kindness and understanding. Many clients appreciate the helpfulness of the receptionists and the overall management of the company. However, some reviews highlight concerns regarding communication between administration and caregivers, which has led to confusion and dissatisfaction among clients and staff alike.
Who They Serve
Assurance Community Care serves a diverse clientele, including individuals who require assistance due to age, illness, or disability. The company is noted for its family-run atmosphere, which resonates well with clients who value a personal touch in their care.
Room for Improvement
While many families express satisfaction with the services provided, there are notable concerns regarding communication and staffing practices. Some clients reported issues with caregiver availability and responsiveness, as well as a lack of transparency from management. These concerns suggest that there is room for improvement in how the company manages its operations and communicates with both clients and staff.
What Families Say
Feedback from families is mixed. Many appreciate the compassionate care and support provided by the staff, noting that they feel treated like family. However, there are serious criticisms regarding administrative communication and caregiver management. Some families experienced frustrations with scheduling and the reliability of care, leading to a lack of trust in the company’s services.
Summary
Assurance Community Care in Wichita, Kansas, aims to provide compassionate home health care while treating clients like family. While many families have had positive experiences with the staff and services, concerns about communication and caregiver management indicate areas for potential improvement. Families considering Assurance Community Care may want to weigh these factors when evaluating their options.
