Overview
Watercrest At Cherry Creek, located in Wichita, Kansas, is a family-owned assisted living facility. While the community offers a range of living options, recent reviews indicate significant concerns regarding the overall quality of care and maintenance.
Services & Support
Residents at Watercrest At Cherry Creek have access to various services typical of assisted living facilities. However, reviews highlight serious issues with staff responsiveness and care practices. There are reports of neglect, including allegations that residents were not adequately checked on and were left unattended for extended periods.
Living Options & Amenities
The facility features apartments that are described as nice, with ample natural light and a kitchenette for personal cooking. Some residents appreciate the social atmosphere, including activities like bingo and resident council meetings. However, the positive aspects are overshadowed by complaints regarding cleanliness and safety.
Room for Improvement
Multiple reviews express concerns about the cleanliness of the facility, specifically mentioning the presence of roaches and bedbugs. These issues have led to dissatisfaction among residents and their families. Additionally, there are serious allegations of neglect in the care provided, which is a critical area for improvement.
What Families Say
Feedback from families reveals a troubling picture of the care environment at Watercrest At Cherry Creek. Some residents feel neglected, citing experiences where they were not fed according to dietary needs and were left unattended for days. These sentiments have led to strong recommendations against placing loved ones in this facility, with some families expressing that they would prefer alternative living arrangements.
Summary
In summary, Watercrest At Cherry Creek offers assisted living in Wichita, Kansas, but faces significant challenges regarding staff performance and facility maintenance. While some residents enjoy the social aspects and amenities, the reported issues with cleanliness and care practices are concerning and warrant careful consideration by families seeking care for their loved ones.
