Overview
Phoenix Home Care & Hospice, located in Topeka, Kansas, offers a range of healthcare services tailored to children, teens, adults, and the elderly. The organization is dedicated to providing high-quality home care, ensuring that clients and their families receive compassionate support in the comfort of their homes.
Services & Support
Phoenix Home Care & Hospice provides a variety of services including nursing care, hospice care, and social worker support. Their team is committed to addressing the unique needs of each client, making the home care experience as positive and supportive as possible. Families have noted the professionalism and compassion of the caregivers, highlighting their dedication to quality service.
Care Approach & Staff
The staff at Phoenix Home Care & Hospice is frequently described as caring, compassionate, and team-oriented. They work collaboratively to ensure comprehensive care for clients, which is particularly vital in hospice situations. Many reviews emphasize the kindness and responsiveness of the team, indicating a strong commitment to meeting the emotional and physical needs of patients and their families.
Who They Serve
Phoenix Home Care & Hospice serves a diverse clientele, including children, teens, adults, and the elderly. Their services are designed to support individuals facing various health challenges, particularly those in need of hospice care.
Service Area
The organization primarily serves northeast Kansas, including Shawnee County and the surrounding areas, ensuring that local families have access to essential home health care services.
What Families Say
Families have shared positive experiences with Phoenix Home Care & Hospice, often praising the team’s communication and the quality of nursing care provided. One family expressed gratitude for the compassionate support that allowed their loved one to spend their final days at home. Another noted the responsiveness of the physical and occupational therapy teams, which was especially reassuring given the distance they lived from their loved one.
Room for Improvement
Some families have expressed concerns regarding the consistency of care, specifically mentioning instances where expectations were not met. Suggestions have been made for clearer communication about care requirements and expectations to enhance the overall experience.
Summary
Phoenix Home Care & Hospice is recognized for its compassionate and professional approach to home health care. With a focus on teamwork and effective communication, they strive to provide high-level care tailored to the needs of each client. While there are areas for improvement, particularly in ensuring all staff are aligned with care expectations, the overall sentiment from families reflects a strong appreciation for the services provided.
