Overview
The Atriums Senior Living Community, located in Overland Park, Kansas, offers a range of amenities in a renovated setting. The community features a naturally lit indoor courtyard and well-appointed decor, providing a comfortable environment for residents. While the facility promotes an active lifestyle with various programs, experiences shared by residents and families reveal a mix of satisfaction and concern regarding the quality of care and services.
Services & Support
The Atriums provides assisted living services aimed at promoting independence while offering support when needed. Residents have access to a full schedule of activities, intended to keep them engaged and active. However, reviews indicate that the quality of service, particularly in dining and housekeeping, has faced scrutiny, with some residents expressing dissatisfaction with meal options and the cleanliness of their living spaces.
Care Approach & Staff
The staff at The Atriums has received mixed feedback. While some residents appreciate the kindness and support from certain team members, others have raised concerns about staff turnover and overall management. Reports of inconsistent care and a lack of available personnel during critical times have been noted, which may impact the quality of life for residents.
Living Options & Amenities
Residents at The Atriums can choose from spacious apartments that are designed to reflect a comfortable lifestyle. The community is equipped with resort-style amenities, including an indoor courtyard and access to local shopping and entertainment. However, concerns have been raised about the upkeep of apartments and common areas, with some residents reporting issues with cleanliness and maintenance.
Dining & Activities
The dining experience at The Atriums has been a significant point of contention. Many residents have described the food as bland and poorly served, with reports of meals running out or taking an extended time to be delivered. While the community offers a variety of activities, the dining experience does not consistently meet resident expectations.
Room for Improvement
Several reviews suggest that The Atriums could benefit from improvements in management and staff training, particularly in dining services and housekeeping. Residents have expressed a desire for better communication and responsiveness from management regarding their concerns. The consistency of care and quality of meals are areas highlighted for potential enhancement.
Summary
The Atriums Senior Living Community presents a range of living options and amenities in Overland Park, Kansas. While some residents appreciate the community’s atmosphere and activities, feedback indicates significant areas for improvement, particularly in dining quality and staff management. Families considering this community should weigh both the positive aspects and the concerns raised by current and former residents.
