Overview
SYNERGY HomeCare, located in Overland Park, Kansas, offers non-medical in-home care services tailored to meet the needs of individuals facing aging, disability, illness, or injury. Their services encompass companion care, homemaking, personal care, and transportation, catering to veterans, private individuals, and long-term care insurance providers.
Services & Support
The agency provides a range of services designed to support clients in their homes. Care options include companion care for social interaction, personal care for daily living activities, and homemaking services to assist with household tasks. Transportation services are also available to help clients attend appointments or engage in community activities.
Care Approach & Staff
Families have noted the professionalism and training of the caregivers at SYNERGY HomeCare. Many reviews highlight the competence and kindness of the staff, with specific caregivers receiving praise for their exceptional support. The owner is described as hands-on and responsive, ensuring that families receive the appropriate level of care tailored to their loved ones’ needs.
Who They Serve
SYNERGY HomeCare serves a diverse clientele, including the elderly, individuals with disabilities, and those requiring assistance due to illness or injury. They have experience in providing care for clients with specific needs, such as dementia, helping families maintain their loved ones’ quality of life at home.
What Families Say
Overall, families express satisfaction with the services provided by SYNERGY HomeCare. Many appreciate the reliable scheduling and the attentive nature of the staff. Clients have reported feeling a sense of peace knowing that their loved ones are in capable hands. However, there are some mixed reviews regarding consistency in caregiver training and responsiveness to specific requests.
Room for Improvement
While many families have had positive experiences, some reviews indicate concerns about caregiver training and responsiveness to requests for specific staff members. A few families experienced challenges with the level of care provided, noting instances where caregivers were not adequately attentive. Addressing these issues could enhance the overall experience for families seeking support.
Summary
SYNERGY HomeCare in Overland Park, Kansas, is dedicated to providing compassionate, non-medical home care services. With a focus on meeting the diverse needs of their clients, they offer a range of services delivered by trained caregivers. Family feedback generally highlights the quality of care and the responsiveness of staff, though there are areas identified for potential improvement.
