Overview
Brookdale Overland Park, located in Overland Park, Kansas, is a continuing care retirement community that offers a range of services including assisted living, memory care, skilled nursing, and rehabilitation. The facility aims to provide a vibrant lifestyle with support available nearby, allowing residents to transition among different levels of care as their needs evolve.
Services & Support
At Brookdale Overland Park, residents have access to various services designed to enhance their quality of life. The community offers independent living, assisted living, memory care, skilled nursing, and rehabilitation services, all on one campus. This setup allows residents to receive the necessary support while enjoying a range of activities and amenities.
Care Approach & Staff
The care approach at Brookdale emphasizes 24/7 availability of staff to respond to emergencies. However, feedback from families indicates mixed experiences regarding staff performance. While some residents have reported caring and attentive staff, others have expressed concerns about neglect and unresponsiveness, particularly during night shifts. Instances of staff bickering and a lack of engagement with residents have also been noted.
Who They Serve
Brookdale Overland Park serves seniors at all stages of life, providing various living options tailored to individual needs. The facility supports both independent living and those requiring more intensive care, including hospice services.
Dining & Activities
Dining experiences at Brookdale Overland Park have received criticism, with reports of poor food quality and limited dietary options for residents with specific needs, such as gluten intolerance. In terms of activities, some families have noted a lack of engagement opportunities for residents, which can impact their overall happiness and well-being.
Clinical Services & Rehab
The facility offers skilled nursing and rehabilitation services, which have received mixed reviews. While some families have praised the rehabilitation efforts that helped residents regain mobility, others have reported instances of negligence and lack of proper care, leading to concerns regarding the quality of clinical services.
What Families Say
Feedback from families is varied. Some appreciate the caring nature of specific staff members and the supportive environment, while others have expressed dissatisfaction with the overall quality of care and responsiveness of staff. Concerns about cleanliness and maintenance have also been raised, alongside reports of poor communication regarding care plans and medication management.
Room for Improvement
There are notable areas for improvement at Brookdale Overland Park, particularly in staff training and responsiveness. Families have highlighted the need for better communication and interaction between staff and residents, as well as a more proactive approach to addressing residents’ needs.
Summary
Brookdale Overland Park offers a range of senior living options in a supportive setting. While many families have found aspects of care to be satisfactory, significant concerns about staff responsiveness, dining quality, and overall management have been raised. Prospective residents and their families are encouraged to thoroughly evaluate the facility and consider both positive and negative feedback when making care decisions.
