Overview
Trustwell Living at Mission Springs, located in Mission, Kansas, is a senior living community that offers both Assisted Living and Memory Care options. The facility is designed to provide a compassionate, resident-centered environment where seniors can feel comfortable and supported. With a focus on personalized care plans and a robust activities calendar, Trustwell aims to enhance the quality of life for its residents.
Services & Support
Trustwell Living at Mission Springs provides a variety of services including medication assistance, on-site therapy, and a diverse range of engaging activities. The community encourages socialization and aims to foster a sense of purpose among residents. The facility also emphasizes communication, ensuring that families are kept informed about their loved ones’ care.
Dining & Activities
Dining at Trustwell has received mixed reviews. While some residents appreciate the restaurant-style dining experience, others have expressed dissatisfaction with the quality of the food, noting that it can be unappetizing. The activities program is a highlight, with multiple daily offerings ranging from fitness classes to social gatherings, helping residents stay active and engaged in the community.
Care Approach & Staff
The staff at Trustwell Living at Mission Springs has been described as caring and compassionate, with some caregivers receiving specific praise for their dedication and ability to connect with residents. However, there are concerns regarding staffing levels, particularly during evening hours, which can lead to delays in assistance for residents. The management has been noted as inconsistent, with some families expressing frustration over communication and oversight.
Room for Improvement
Several reviews indicate areas for improvement, particularly regarding staffing ratios and the cleanliness of rooms. Some residents have reported that their rooms are not cleaned adequately and that they do not receive showers as scheduled. Additionally, there are concerns about the responsiveness of staff during critical times, especially in the evenings when assistance may be hard to find.
Summary
Overall, Trustwell Living at Mission Springs offers a range of services aimed at supporting seniors in a welcoming environment. While many families appreciate the compassionate care and engaging activities, there are notable areas for improvement regarding dining quality, staffing levels, and communication. Prospective residents and their families may want to consider these factors when evaluating care options.