Overview
Monarch Hospice & Palliative Care, located in Merriam, Kansas, is a locally-owned, community-based hospice provider dedicated to offering individualized care throughout the end-of-life journey. Their mission emphasizes providing peace and dignity, ensuring that both patients and their families receive the highest level of support during challenging times.
Services & Support
Monarch Hospice offers a range of services tailored to meet the unique needs of each patient and family. Their holistic approach includes various levels of hospice care, such as Routine Home Care, Inpatient Care for pain management, Continuous Care for in-home support, and Respite Care for caregiver relief. This comprehensive service model is designed to address both medical and emotional needs, ensuring that families feel supported throughout the process.
Care Approach & Staff
The team at Monarch Hospice is noted for their kindness, empathy, and professionalism. Reviewers frequently highlight the compassionate care provided by the staff, who treat patients like family. Families have expressed gratitude for the attentive nature of the caregivers, who prioritize dignity and comfort during difficult times. Communication is a strong focus, with many families appreciating the regular updates and responsiveness from the team.
Who They Serve
Monarch Hospice serves patients in need of end-of-life care, including those in memory care facilities. They cater to families navigating the complexities of hospice care, providing support not just to patients but also to their loved ones during this emotional journey.
Levels of Care
Monarch Hospice provides four levels of care to best suit the needs of their patients: Routine Home Care, Inpatient Care, Continuous Care, and Respite Care. Each level is designed to offer varying degrees of service, ensuring that patients receive appropriate support based on their individual circumstances.
What Families Say
Families consistently express deep appreciation for the care received from Monarch Hospice. Many describe the staff as “angels on earth,” highlighting the genuine compassion and support provided during some of life’s most challenging moments. The team’s ability to create a comforting environment allows families to focus on their loved ones without feeling overwhelmed by the logistics of care.
Room for Improvement
While many reviews are overwhelmingly positive, there have been mentions of staff changes that some families found concerning. A few reviewers expressed disappointment over the departure of certain caregivers whom they felt provided exceptional care, indicating a desire for consistency within the team.
Summary
Monarch Hospice & Palliative Care stands out for its commitment to delivering compassionate, individualized care in Merriam, Kansas. With a focus on empathy, dignity, and open communication, the team strives to support both patients and families during the end-of-life journey. Their comprehensive services and dedicated staff make them a trusted choice for those seeking hospice care.