Overview
Riverbend Post Acute Rehabilitation, located in Kansas City, Kansas, offers a range of services designed for both short-term rehabilitation and long-term care. The facility aims to provide a supportive environment where residents can regain strength and mobility while feeling at home. The staff is dedicated to working closely with families to create effective care and treatment plans.
Services & Support
Riverbend provides a variety of services, including skilled nursing, rehabilitation, and memory care. Residents have access to therapy programs that focus on regaining mobility and strength, which many families have noted as a positive aspect of their loved ones’ experiences. The facility also offers assisted living options, ensuring a comprehensive approach to care.
Care Approach & Staff
The staff at Riverbend is described by some residents and families as compassionate and dedicated, with many expressing appreciation for the supportive team. However, there are contrasting experiences where families reported neglect and poor communication, particularly concerning critical care needs. While some staff members are noted to be friendly and attentive, others have been criticized for their lack of professionalism and responsiveness.
Who They Serve
Riverbend serves a diverse population, including individuals requiring rehabilitation after medical events such as strokes, as well as those needing long-term skilled nursing care. The facility caters to residents with varying levels of care needs, including memory care for those with cognitive impairments.
Dining & Activities
The facility offers a range of dining options and activities designed to engage residents and promote social interaction. Many residents have expressed enjoyment of the activities available, which include special events and regular social gatherings. Positive feedback highlights the food quality and the variety of activities that help foster a sense of community among residents.
Room for Improvement
Despite some positive feedback, there are significant concerns regarding cleanliness and care quality at Riverbend. Multiple reviews mention unpleasant odors and inadequate attention to personal care needs. Families have reported distressing experiences related to neglect and poor communication from staff, which may warrant attention from management to improve overall resident care and satisfaction.
Summary
Riverbend Post Acute Rehabilitation presents a mixed picture based on family and resident experiences. While some appreciate the therapy and activities available, others have raised serious concerns regarding the quality of care and cleanliness. Families considering Riverbend for their loved ones may want to weigh these varying perspectives carefully.
