Overview
Hospice & HomeCare of Reno County, located in Hutchinson, Kansas, provides comprehensive medical support services for patients with life-limiting illnesses. As an affiliate of Hutchinson Regional Health System, the organization emphasizes compassionate care, offering services in various settings including the home, a long-term care facility, a nursing home, or at their Hospice House.
Services & Support
The organization provides an integrated team approach under the direction of an attending physician, which includes physical, emotional, social, and spiritual care. They also manage in-home healthcare services for both acute and chronic needs. Families receive bereavement support for 15 months after the death of a patient, which includes memorial services, mailings, and opportunities for individual or group meetings.
Care Approach & Staff
Reviews highlight the exceptional care provided by the nursing and palliative care teams, with many families expressing gratitude for the compassion and kindness shown to their loved ones during difficult times. The staff is noted for being friendly and caring, making the experience as comfortable as possible for patients and their families.
What Families Say
Families have shared heartfelt experiences, expressing that the care their loved ones received was exceptional and that the staff made a significant positive impact during their end-of-life journey. One family noted the ongoing support they received even after their loved one had passed, emphasizing the organization’s commitment to helping families cope with grief and loss.
Room for Improvement
While the care provided by the nursing and palliative teams has received high praise, some reviews indicate that there are areas for improvement within the business office. Specific concerns were raised regarding organization and communication, which could enhance the overall experience for families navigating these challenging times.
Summary
Hospice & HomeCare of Reno County is dedicated to providing compassionate and comprehensive care for patients with life-limiting illnesses. With a focus on emotional and spiritual support for both patients and their families, the organization strives to create a supportive environment during a challenging time. Families commend the exceptional caregiving staff while also recognizing areas for improvement in administrative aspects.
