Overview
Caring Hearts Home Care, located in West Des Moines, Iowa, provides personalized in-home senior care services. They cater to the Des Moines area and surrounding regions, offering a range of caregiver services designed to meet the needs of their clients.
Services & Support
Caring Hearts Home Care offers various services including companion care, medication management, meal assistance, and emergency transportation. Families have expressed appreciation for the peace of mind that comes from knowing their loved ones are well cared for, allowing them to travel or attend to other responsibilities without worry.
Care Approach & Staff
The caregivers at Caring Hearts are frequently described as compassionate, kind, and accommodating. Many reviews highlight the positive relationships formed between caregivers and clients, with staff members being seen as part of the family. The organization emphasizes training and communication, ensuring that caregivers are well-prepared to meet the specific needs of each client.
Who They Serve
Caring Hearts Home Care primarily serves seniors and individuals needing assistance with daily living activities. Their services are tailored to support clients in maintaining their independence while receiving the necessary care and support.
What Families Say
Families have shared overwhelmingly positive experiences with Caring Hearts, noting the friendliness and expertise of the staff. Many clients feel that the caregivers go above and beyond in providing care, contributing to a sense of trust and reliability. However, there has been some feedback suggesting that the owners may prioritize financial aspects over employee and client care at times.
Room for Improvement
While many families express high satisfaction with the services, there have been concerns regarding the management’s focus on financial matters, which some feel may impact employee and client care.
Summary
Caring Hearts Home Care in West Des Moines, Iowa, is recognized for its dedicated and compassionate staff who provide essential in-home care services to seniors. With a strong emphasis on training and communication, they strive to create a supportive environment for both clients and caregivers. While the majority of feedback is positive, there are suggestions for improvement in management practices to ensure a continued focus on care quality.
