Overview
Friendship Village Retirement Community, located in Waterloo, Iowa, is a continuum of care retirement community that aims to accommodate a wide range of health conditions and activity levels. The facility offers various living options, including independent living, assisted living, memory care, and skilled nursing services. Friendship Village emphasizes a holistic approach to wellness, focusing on physical, spiritual, social, and mental health.
Services & Support
Friendship Village provides a comprehensive array of services tailored to the individual needs of its residents. This includes assistance for those who may need a little help with daily activities, memory care for those experiencing cognitive decline, and rehabilitation services following surgery. The community is also noted for offering Lifecare, which is unique to the Cedar Valley, providing residents with financial peace of mind regardless of their long-term care needs.
Living Options & Amenities
The community prides itself on a welcoming environment, with clean and cozy facilities. Residents can enjoy a range of amenities designed to enhance their quality of life. The dining options are highlighted positively, with residents noting the good food and pleasant dining experiences. Additionally, the community offers spaces for hobbies, organized activities, and social events, fostering a vibrant community atmosphere.
Care Approach & Staff
The staff at Friendship Village is described as friendly and conscientious, with many reviews highlighting their dedication to providing quality care. Although some reviews mention that the facility may be short-staffed, the staff members are noted for their positive attitude and commitment to their roles. This approach is integral to creating a supportive environment for residents.
What Families Say
Family feedback about Friendship Village is mixed. Many families appreciate the quality of care and the friendly nature of the staff, noting that residents feel welcomed and supported. However, some families have expressed concerns regarding management practices and staffing issues, suggesting that certain operational challenges may impact the overall experience. Positive comments often emphasize the sense of community and the staff’s dedication to treating residents like family.
Room for Improvement
There are concerns regarding the management and operational practices at Friendship Village. Some families have reported experiences that suggest a lack of transparency and accountability, particularly in relation to available living options and pricing. Additionally, there are mentions of staffing shortages that could affect the level of care provided. Addressing these issues may enhance the overall resident and family experience.
Summary
Friendship Village Retirement Community offers a range of services and living options tailored to seniors in Waterloo, Iowa. While many families report positive experiences regarding staff friendliness and community atmosphere, there are notable concerns regarding management practices and staffing levels. Families considering Friendship Village should weigh the positive aspects against the feedback regarding operational challenges to make an informed decision.
