Overview
Ravenwood Specialty Care, located in Waterloo, Iowa, is a 196-bed skilled nursing facility that offers a range of services including rehabilitation, memory care, skilled nursing, long-term care, and hospice care. As part of Care Initiatives, Iowa’s largest not-for-profit skilled nursing and long-term care provider, Ravenwood is committed to providing compassionate and dignified care tailored to the needs of its residents.
Services & Support
Ravenwood Specialty Care provides a variety of services designed to meet the diverse needs of its residents. The facility offers skilled nursing care, long-term care for chronic conditions, rehabilitation services, and hospice care. The team aims to support residents in achieving an active and engaging quality of life through daily programming and social activities.
Care Approach & Staff
The staff at Ravenwood Specialty Care consists of over 125 dedicated team members. While some reviews highlight positive experiences with specific staff members, particularly in the context of communication and care, others express concerns about the overall responsiveness and professionalism of the staff. Instances of inadequate attention to residents’ needs, including cleanliness and timely assistance, have been reported.
Who They Serve
Ravenwood Specialty Care serves a diverse population, including individuals with chronic diseases, those requiring rehabilitation, and residents in need of memory care. The facility is licensed to accommodate up to 176 residents, providing care 24 hours a day, seven days a week.
Living Options & Amenities
Residents at Ravenwood Specialty Care have access to various living options, including memory care units. The facility is designed to promote a home-like environment, although some reviews indicate that cleanliness and maintenance may need improvement.
Dining & Activities
The facility offers dining services as part of its commitment to resident engagement. However, some reviews have criticized the quality of food provided, indicating that improvements may be necessary to enhance the dining experience.
What Families Say
Feedback from families varies significantly. While some families express satisfaction with the care their loved ones receive, noting positive interactions with specific staff members, others raise serious concerns about the overall quality of care, including issues related to cleanliness and staff responsiveness.
Room for Improvement
Several reviews highlight areas needing attention, including the cleanliness of the facility, staff responsiveness to resident needs, and the overall atmosphere of care. Issues such as residents being left in soiled conditions for extended periods and unsatisfactory food quality have been noted.
Summary
Ravenwood Specialty Care in Waterloo, Iowa, offers a range of skilled nursing and supportive services aimed at enhancing the quality of life for its residents. While there are positive reports regarding specific staff interactions and care in certain units, significant concerns regarding cleanliness, staff responsiveness, and overall resident treatment have been raised. Families considering Ravenwood Specialty Care should weigh these factors carefully when making decisions for their loved ones.
