Overview
Edencrest at Timberline, located in Urbandale, Iowa, offers a range of senior living options, including independent living, assisted living, memory care, and respite care. The community prides itself on creating a warm and welcoming environment for its residents, with various amenities and activities designed to keep seniors active and engaged.
Services & Support
Edencrest provides comprehensive services tailored to meet the needs of its residents. The community offers 24/7 care, ensuring that assistance is always available. The memory care unit is noted for its quality of care, with individual medical plans that are executed with attention and empathy. Families appreciate the support and expertise provided in developing care plans for their loved ones.
Care Approach & Staff
The staff at Edencrest at Timberline is described as warm, nurturing, and engaged. Many reviews highlight the attentive and responsive nature of the team, who take a sincere interest in each resident as an individual. The staff-to-client ratio is reported to be favorable, allowing for frequent and meaningful interactions between staff and residents.
Who They Serve
Edencrest serves a diverse group of seniors, including those in need of independent living, assisted living, memory care, and hospice services. The community is designed to cater to various levels of care, ensuring that residents receive the support they need at different stages of their lives.
Living Options & Amenities
The community features a range of living options, including independent and assisted living, as well as specialized memory care. Residents enjoy a beautiful and modern facility with a variety of amenities and daily activities that foster social connections and engagement.
Dining & Activities
Edencrest at Timberline offers gourmet meals and a variety of daily activities, contributing to a vibrant community atmosphere. Residents have the opportunity to build friendships and participate in engaging events, enhancing their overall living experience.
What Families Say
Feedback from families is mixed, with some expressing gratitude for the compassionate care their loved ones received, particularly in the memory care unit. Many residents feel comfortable and at home, enjoying the friendly environment and supportive staff. However, there are concerns regarding staff communication, with some reviews noting language barriers and inconsistent care experiences.
Room for Improvement
Some families have reported challenges with staff communication, highlighting that a portion of the staff may not speak English fluently. Additionally, there have been instances where families felt the need to intervene in care situations, indicating potential areas for improvement in staff responsiveness and training.
Summary
Edencrest at Timberline provides a range of senior living options in a supportive and engaging environment. While many families appreciate the quality of care and community atmosphere, there are areas that could benefit from improvement, particularly in staff communication and care consistency. Overall, Edencrest aims to create a nurturing home for seniors, focusing on individual needs and fostering a sense of community.
