Overview
Pioneer Valley Living and Rehab, located in Sergeant Bluff, Iowa, is a skilled nursing facility that offers a range of services including rehabilitation, hospice care, and adult day care. The facility is noted for its beautiful environment and private rooms, providing a comfortable living space for residents.
Services & Support
The facility provides various services aimed at meeting the needs of its residents, including rehabilitation and hospice care. Families have expressed appreciation for the range of support offered, highlighting the caring and knowledgeable staff who treat residents like family.
Care Approach & Staff
Pioneer Valley Living and Rehab is described as having a competent and friendly staff. Many reviews commend the attentiveness of the staff and the positive changes in leadership. However, there are concerns about management and staffing levels, with some reviewers noting that the facility struggles to retain staff, which can impact the quality of care.
Who They Serve
The facility caters to a diverse group of residents, including those in need of skilled nursing care and rehabilitation services. Families have noted that their loved ones feel well cared for, but there are mixed feelings regarding the level of attention some residents receive.
Living Options & Amenities
Pioneer Valley Living and Rehab features all private rooms and bathrooms, which many families find appealing. The facility is described as clean and well-maintained, contributing to a positive living environment for residents.
Dining & Activities
While the facility offers dining options and activities, some reviews indicate that there may be room for improvement in engaging residents with activities beyond passive entertainment, such as watching television.
Room for Improvement
Some families have expressed concerns about the management and staffing issues at Pioneer Valley Living and Rehab. Reports of unresponsive call lights and insufficient activities for residents suggest that there may be challenges in ensuring all residents receive the level of care they need.
Summary
Pioneer Valley Living and Rehab is a skilled nursing facility in Sergeant Bluff, Iowa, recognized for its beautiful environment and dedicated staff. While many families appreciate the quality of care and amenities, there are notable concerns regarding management and staffing levels that could impact the overall resident experience. Families considering this facility may want to weigh the positive aspects against the areas needing improvement.
