Overview
Ridgewood Specialty Care, located in Ottumwa, Iowa, is a 90-bed skilled nursing facility that provides a range of services including rehabilitation, skilled nursing care, long-term care, and hospice care. As part of Care Initiatives, Iowa’s largest not-for-profit skilled nursing and long-term care provider, Ridgewood aims to deliver compassionate and dignified care tailored to the needs of its residents.
Services & Support
Ridgewood Specialty Care offers a variety of services designed to meet the needs of its residents. These include long-term and short-term skilled nursing care, rehabilitation therapy, and hospice services. The facility is committed to providing an active and engaging quality of life through daily programming and social activities, ensuring that residents receive both physical and mental stimulation.
Care Approach & Staff
The staff at Ridgewood Specialty Care has received praise for their kindness and respect towards residents and their families. Many reviews highlight the caring nature of the staff, including nurses and social workers, who often go above and beyond to support residents. However, there have also been concerns regarding the responsiveness of the night shift staff, particularly during meal times, which some families found unsatisfactory.
Who They Serve
Ridgewood Specialty Care serves a diverse range of residents, including those requiring long-term care for chronic conditions such as Alzheimer’s and heart disease, as well as individuals seeking rehabilitation services following medical events like strokes. The facility is equipped to handle various levels of care, catering to individuals from Wapello County and surrounding communities.
Room for Improvement
While many families report positive experiences, some reviews indicate significant concerns regarding the attentiveness of staff, particularly during night shifts. Instances of residents being left in wheelchairs for extended periods and delays in addressing medical issues have been noted. Families have expressed the importance of being vigilant advocates for their loved ones while in care.
Summary
Ridgewood Specialty Care provides a range of skilled nursing and rehabilitation services in a supportive environment. While many families appreciate the compassionate care provided by the staff, there are notable concerns regarding staff responsiveness and attentiveness during certain shifts. Families considering this facility are encouraged to remain actively involved in the care of their loved ones to ensure their needs are met.
