Overview
Above & Beyond Home Health and Hospice, located in Monticello, Iowa, provides a range of personalized home care and hospice services designed to enhance the quality of life for patients in the comfort of their homes. Their offerings encompass nursing care, physical therapy, occupational therapy, and specialized programs aimed at supporting the well-being and independence of their clients.
Services & Support
The organization offers comprehensive home health services, including medication management, personal grooming, meal assistance, and companionship. Additionally, their hospice care focuses on providing compassionate end-of-life support, which includes pain management, symptom control, and bereavement support. Families have noted the importance of the social worker support provided, which helps guide them through the complexities of care during challenging times.
Care Approach & Staff
Reviews indicate that the staff at Above & Beyond Home Health and Hospice are generally seen as compassionate and professional. Many families have expressed gratitude for the supportive nature of the caregivers, who are described as knowledgeable and attentive. However, some feedback suggests that there may be instances of staff being short on time, which can impact the level of care provided.
Who They Serve
Above & Beyond serves a diverse range of clients, including those requiring home health care and those in need of hospice services. Families have shared experiences of how the organization has supported both their loved ones and themselves during difficult times, emphasizing the emotional and practical assistance provided.
What Families Say
Feedback from families highlights a mix of experiences with Above & Beyond. Many express deep appreciation for the care provided, noting that the staff often go above and beyond in their roles, contributing to a sense of family during the caregiving process. However, some families have raised concerns about staffing levels and the availability of necessary supplies, suggesting that these areas may need improvement.
Room for Improvement
Several reviews mention issues related to staffing and the availability of supplies, with some families feeling that their needs were not adequately met. This feedback indicates that there may be room for improvement in ensuring that all patients receive timely and sufficient care, particularly during critical times.
Summary
Above & Beyond Home Health and Hospice offers valuable home health and hospice services in Monticello, Iowa. While many families commend the compassionate care provided by the staff, there are also concerns regarding staffing levels and resource availability. Overall, the organization plays a significant role in supporting families during challenging periods, although addressing the noted areas for improvement could enhance the experience further.