Overview
The Silver Oak Nursing and Rehabilitation Center, located in Marion, Iowa, offers a range of services for seniors, including skilled nursing, rehabilitation, and hospice care. The facility aims to provide a compassionate environment where residents are treated with dignity and families are kept informed about their loved ones’ care. The center operates under the management of IVY Healthcare, emphasizing a commitment to quality care and communication.
Services & Support
Silver Oak provides a variety of services tailored to meet the needs of seniors, including skilled nursing, rehabilitation, memory care, and hospice support. The staff is dedicated to delivering personalized care, ensuring that each resident receives the attention and assistance they require at every stage of life.
Care Approach & Staff
The care approach at Silver Oak focuses on compassion and transparency. Families appreciate the efforts of the staff, who are noted for their dedication and responsiveness. Many reviews highlight the caring nature of the staff, with specific praise for their ability to make residents feel comfortable and supported. However, there are concerns regarding management practices and staff turnover, which some families feel have impacted the quality of care.
Who They Serve
Silver Oak serves a diverse population of seniors, including those in need of skilled nursing care, rehabilitation, and hospice services. Families have expressed gratitude for the supportive environment, noting that their loved ones have experienced improvements in their well-being while residing at the center.
Living Options & Amenities
While specific details about amenities were not extensively covered in the reviews, the facility is described as clean and welcoming. The environment is essential for residents’ comfort, and families have noted that it appears well-maintained despite some comments about needing updates.
Dining & Activities
Reviews did not provide specific details about dining options or activities available at Silver Oak. However, the involvement of volunteers and staff in providing care suggests that there may be supportive activities designed to engage residents.
What Families Say
Feedback from families is mixed. Many express appreciation for the quality of care and the attentiveness of the staff, while others have raised serious concerns regarding management decisions and the handling of end-of-life care. Positive comments often focus on the compassionate approach of individual staff members, while negative experiences highlight issues with communication and responsiveness from management.
Room for Improvement
Several reviews indicate that there are areas needing improvement, particularly regarding management practices and staff turnover. Families have expressed concerns about the responsiveness of staff during critical moments, such as end-of-life care. There is also feedback about the need for better communication regarding residents’ care plans.
Summary
Silver Oak Nursing and Rehabilitation Center in Marion, Iowa, strives to provide quality care through a compassionate approach. While many families appreciate the dedication of individual staff members, concerns regarding management and communication have been noted. As families consider care options, they may find both strengths and challenges at Silver Oak, making it essential to weigh these factors in their decision-making process.
