Overview
Hospice of the Midwest – Johnston, located in Johnston, Iowa, provides exceptional in-home hospice care, enabling patients to experience their final stages of life in a familiar and secure environment. The organization emphasizes compassionate, patient-centered care tailored to meet the unique needs and preferences of both patients and their families.
Services & Support
Hospice of the Midwest offers a full spectrum of hospice services designed to prioritize comfort and quality of life for individuals facing terminal illnesses. Their professional staff is dedicated to delivering thoughtful and respectful end-of-life care. Families have noted the agency’s commitment to ensuring that patients are cared for in a way that honors their wishes and provides emotional support during challenging times.
Care Approach & Staff
The staff at Hospice of the Midwest is described as compassionate and professional. Many families have expressed gratitude for the support provided by nurses and aides, highlighting their attentiveness and dedication. The organization fosters a team-oriented environment, with many families feeling that the staff members become an extension of their own family during difficult moments.
What Families Say
Feedback from families indicates a strong appreciation for the compassionate care provided by Hospice of the Midwest. Many reviews highlight the team’s ability to communicate effectively and provide reassurance during the end-of-life process. While most experiences have been overwhelmingly positive, some families have expressed concerns about communication lapses, particularly regarding updates on patient conditions. However, the majority of families emphasize the kindness and support they received, noting that the team helped them navigate their loved ones’ final moments with dignity and grace.
Room for Improvement
Some families have reported issues with communication, specifically regarding updates on patient care. While many experiences were positive, a few individuals expressed frustration with management and the need for better information flow. Addressing these concerns could enhance the overall experience for families during what is often a challenging time.
Summary
In summary, Hospice of the Midwest – Johnston is recognized for its compassionate and professional approach to in-home hospice care. With a focus on patient-centered services, the organization aims to support families during the end-of-life journey. While there are areas for improvement in communication, the overall sentiment from families reflects deep appreciation for the care and support provided during a profoundly difficult time.