Overview
Home Instead, located in Dubuque, Iowa, has been dedicated to serving the aging population for over 20 years. The organization focuses on providing high-quality, compassionate care that enables older adults to remain safe, independent, and connected to their lives.
Services & Support
Home Instead offers a comprehensive range of non-medical in-home care services tailored to meet the needs of seniors. Their services include Alzheimer’s and dementia support, respite and family relief care, post-hospital recovery assistance, companionship, personal care (including dressing and bathing), 24/7 live-in care, transportation and appointment support, as well as medication reminders and wellness checks. This variety ensures that clients receive the appropriate level of support, whether they require short-term assistance or long-term care.
Care Approach & Staff
The staff at Home Instead are frequently described as well-trained, professional, and reliable. Families have noted that caregivers go above and beyond to provide compassionate support. The organization emphasizes a person-centered approach, tailoring care plans to fit individual client needs. Families have expressed gratitude for the patience and kindness shown by staff members as they navigate the challenges of home care.
Who They Serve
Home Instead primarily serves older adults in Dubuque and surrounding areas, helping them maintain their independence and quality of life at home. The services cater to a wide range of needs, from companionship to more intensive personal care.
Scheduling & Availability
Home Instead offers flexible scheduling options to accommodate the varying needs of clients. This flexibility allows families to receive support during mornings, afternoons, evenings, or overnight, ensuring that care is available when it is most needed.
What Families Say
Families have shared positive experiences with Home Instead, highlighting the excellent care provided by caregivers. One family noted that caregivers helped their loved one with daily activities and provided companionship, making a significant difference in their quality of life. Another family expressed appreciation for the quick response from the staff when they needed assistance, stating that caregivers exceeded their expectations.
Room for Improvement
While families have reported generally positive experiences, some have indicated a desire for more information about the caregivers prior to service commencement. This could enhance the comfort level for families as they transition into home care.
Summary
Overall, Home Instead in Dubuque, Iowa, is recognized for its commitment to providing compassionate and professional in-home care services for seniors. With a wide range of services and a dedicated staff, families can feel confident in the support their loved ones receive, allowing them to age safely and comfortably in their own homes.
