Overview
Scottish Rite Park, located in Des Moines, Iowa, is an assisted living facility that combines elegance with a friendly atmosphere. The community is designed with beautiful spaces and offers a range of services and amenities to support residents.
Services & Support
The facility provides various services tailored to the needs of its residents, including wellness activities and fitness classes. Residents can enjoy meals prepared by a chef in a restaurant setting, as well as access to a movie theatre for entertainment.
Care Approach & Staff
While many reviews highlight the friendly and cooperative staff, there are concerns regarding the responsiveness of staff to resident needs. Some families have expressed disappointment in the timeliness of assistance, particularly in urgent situations. However, others have noted that the care provided in the care center is exceptional, with staff being willing to help.
Who They Serve
Scottish Rite Park serves a diverse group of seniors looking for assisted living options. The community is described as a nice home for the elderly, and families have shared positive experiences regarding the care of their loved ones.
Living Options & Amenities
The facility is noted for its well-maintained and welcoming decor, creating an inviting environment for residents. Amenities such as a restaurant with a variety of tasty food options and social activities contribute to a vibrant community atmosphere.
What Families Say
Families generally appreciate the environment at Scottish Rite Park, describing it as beautiful and friendly. Many have had positive experiences visiting family members and have expressed gratitude for the overall experience. However, some have raised concerns about staff communication and the handling of urgent care needs.
Room for Improvement
Several reviews indicate that there is room for improvement in staff responsiveness and communication. Some families have reported delays in assistance and expressed frustration with the overall management and care processes.
Summary
Scottish Rite Park offers a blend of elegance and care in Des Moines, Iowa. While many families appreciate the friendly atmosphere and quality of care, there are notable concerns regarding staff responsiveness and communication. Overall, it is viewed as a viable option for assisted living, with a focus on creating a supportive environment for seniors.
