Overview
Edencrest at Riverwoods, located in Des Moines, Iowa, offers a range of senior living options including assisted living, memory care, and respite care. This community aims to provide a supportive environment where residents can thrive and enjoy their daily lives.
Services & Support
Edencrest at Riverwoods provides various services tailored to meet the individual needs of residents. The community offers assisted living, memory care, and respite care, ensuring that residents receive the appropriate level of support. Families are encouraged to engage with the community and participate in activities, fostering a sense of belonging and connection.
Care Approach & Staff
The staff at Edencrest at Riverwoods has received mixed feedback. While many reviews highlight the kindness and compassion of the team, there are concerns regarding management and staff turnover. Some families have reported issues with communication and responsiveness, particularly regarding management availability. However, the care team is noted for creating a welcoming atmosphere for residents.
Who They Serve
Edencrest at Riverwoods serves seniors who require assistance with daily living activities, memory support, or temporary respite care. The community aims to cater to the diverse needs of its residents, providing a nurturing environment for those in various stages of aging.
Dining & Activities
The community offers dining options that have received positive remarks for quality, including a salad bar that many residents enjoy. Activities and entertainment are organized to engage both residents and their families, contributing to a vibrant community life.
Room for Improvement
Some families have expressed concerns regarding management practices and the overall handling of incidents within the facility. Reports of inadequate communication, staff shortages, and issues with resident safety have been noted. These areas indicate a need for improvement in management and operational consistency to enhance the resident experience.
Summary
Edencrest at Riverwoods aims to provide a supportive and engaging environment for seniors in Des Moines, Iowa. While many residents and families appreciate the caring staff and community activities, concerns about management practices and communication have been raised. Families considering this community should weigh both the positive aspects and the areas needing attention.
