Overview
Heartland Hospice, located in Davenport, Iowa, is dedicated to delivering compassionate end-of-life care. As part of the Gentiva family, they focus on providing comprehensive support to patients and their families facing terminal diagnoses. Their mission is to ensure that individuals can live with dignity and grace during challenging times.
Services & Support
Heartland Hospice offers a range of services designed to meet the physical, emotional, and spiritual needs of patients. Their team provides 24-hour nursing, symptom management, and hospice care, ensuring that patients receive outstanding support. Additionally, they offer emotional support through professional grief counseling and bereavement services for families, which can extend for up to 13 months after a loved one’s passing. Respite care is also available, allowing family caregivers to take necessary breaks while knowing their loved ones are cared for.
Care Approach & Staff
The care approach at Heartland Hospice emphasizes compassion and empathy. Reviewers frequently highlight the dedication of the team, noting that staff members are not only skilled but also genuinely care about the individuals they serve. Families have appreciated the support provided during difficult times, with many expressing gratitude for the emotional and spiritual care offered. The team includes physicians, nurses, social workers, hospice aides, and chaplains who collaborate to provide comprehensive support tailored to each patient’s needs.
Who They Serve
Heartland Hospice serves patients with life-limiting illnesses, including those with end-stage heart disease, COPD, Alzheimer’s disease, and ALS (Lou Gehrig’s disease). The organization aims to support individuals with a life expectancy of six months or less, ensuring that they receive the care necessary to maintain quality of life in their final days.
What Families Say
Families have shared positive experiences with Heartland Hospice, often praising the compassionate nature of the staff. Many recommend their services, highlighting the quick response times and the support provided throughout the end-of-life journey. Reviewers noted that the team was always available to answer questions and provide comfort, making a difficult time more manageable.
Room for Improvement
While many families have had positive experiences, there are some concerns regarding communication and responsiveness in specific instances. A few families reported challenges with timely appointments and coordination of care, indicating that there may be room for improvement in these areas.
Summary
Heartland Hospice in Davenport, Iowa, is committed to providing compassionate end-of-life care and support to patients and their families. With a dedicated team and a focus on emotional, spiritual, and physical well-being, they strive to make challenging times more bearable. Families have expressed high levels of satisfaction with the care received, although some areas for improvement have been noted. Overall, Heartland Hospice is a trusted choice for those seeking hospice care.
