Overview
Heartland Hospice, located in Ames, Iowa, is dedicated to providing compassionate end-of-life care. As part of the Gentiva family of hospice and home health providers, Heartland Hospice focuses on delivering physical, emotional, and social support to patients and their families facing terminal diagnoses. Their commitment is to ensure that individuals can live with dignity and grace during this challenging time.
Services & Support
Heartland Hospice offers a comprehensive range of services, including 24-hour nursing, symptom management, and hospice care. They work collaboratively with patients and families to create personalized care plans that address specific needs. Their services also encompass emotional support through professional grief counseling, spiritual care to assist with existential questions, and respite care for family caregivers needing a break.
Care Approach & Staff
The team at Heartland Hospice is described as compassionate, professional, and dedicated. Reviewers highlight the sincerity and caring nature of the staff, who go above and beyond to ensure patients feel comfortable and supported. The team includes physicians, nurses, social workers, hospice aides, and chaplains, all focused on meeting the emotional, spiritual, and physical needs of patients and their families.
Who They Serve
Heartland Hospice serves patients with life-limiting illnesses who have a life expectancy of six months or less. This includes individuals with conditions such as end-stage heart disease, COPD, Alzheimer’s disease, and ALS. The focus is on providing comfort and quality of life during the final stages of illness.
What Families Say
Families appreciate the quick response and exceptional care provided by Heartland Hospice. Many reviews emphasize the staff’s commitment to patient needs and their ability to build trust with both patients and families. While the majority of feedback is positive, there are mentions of concerns regarding the quality of medical supplies used. Overall, families express gratitude for the peace of mind and support received from the hospice team.
Room for Improvement
Some feedback indicates a desire for Heartland Hospice to consider using multiple suppliers for medical supplies, as there have been concerns about the quality of certain items. This is noted as an area where improvements could enhance the overall care experience.
Summary
Heartland Hospice in Ames, Iowa, is committed to providing compassionate and comprehensive end-of-life care. With a dedicated team focused on the emotional and physical well-being of patients and families, they strive to offer comfort and support during challenging times. Families have expressed appreciation for the staff’s responsiveness and dedication, making Heartland Hospice a trusted option for hospice care.
