Overview
Heritage Healthcare, located in West Lafayette, Indiana, is a skilled nursing and rehabilitation facility that provides a range of services aimed at helping residents heal and recover. The facility is situated near local amenities, including hotels, restaurants, and Purdue University, which offers various cultural events and activities.
Services & Support
Heritage Healthcare offers a variety of services, including skilled nursing, physical therapy, and occupational therapy. The care team consists of highly skilled nurses and therapists who work collaboratively to create individualized care plans tailored to each resident’s needs and goals. The facility also provides social worker support to assist with various aspects of patient care.
Care Approach & Staff
The staff at Heritage Healthcare have been described as friendly and knowledgeable, with a commitment to providing compassionate care. Many reviews highlight the attentiveness of the nursing staff and the dedication of the therapy team. However, there are concerns about staffing levels, as some reviews note that staff may be overworked, impacting the quality of care.
Who They Serve
Heritage Healthcare serves individuals requiring rehabilitation after surgery, including those recovering from knee and neck surgeries. The facility aims to provide a supportive environment for patients with varying needs, including those requiring skilled nursing care.
Levels of Care
The facility provides 24-hour skilled nursing care, focusing on rehabilitation and recovery. This includes personalized therapy sessions aimed at helping residents regain their independence and improve their overall health.
Dining & Activities
While many residents appreciate the activities available, there are mixed reviews regarding the quality of food. Some residents have mentioned that the dining experience could be improved, indicating that the food does not always meet expectations.
Room for Improvement
Several reviews point to issues with negligence and inadequate attention to patient needs, particularly concerning hygiene and timely care. Instances of infection and concerns about the attentiveness of staff have been noted, suggesting areas where the facility could enhance its services and care approach.
Summary
Heritage Healthcare provides essential rehabilitation and skilled nursing services in a welcoming environment. While many residents and families appreciate the friendly staff and individualized care, there are notable concerns regarding staffing levels and the quality of care in certain situations. Families considering this facility should weigh both the positive aspects and the areas needing improvement as they make their decision.
