Overview
PhysioCare Home Healthcare LLC, located in West Lafayette, Indiana, provides home health care services, including hospice and social worker support.
Care Approach & Staff
Feedback regarding the staff at PhysioCare Home Healthcare LLC has raised significant concerns. Some reviews indicate a lack of empathy among staff members, with reports of negative comments made about clients and their families. There have also been serious allegations regarding the behavior of certain employees, including instances of unprofessional conduct.
What Families Say
Reviews reflect a divided experience among families. Some families express deep gratitude for the support received, highlighting that the nurses, aides, chaplain, and social worker went above and beyond during challenging times. They appreciated the knowledge shared and the relief provided during difficult periods. However, contrasting experiences were noted, with significant dissatisfaction regarding the treatment of clients and the overall environment. Concerns about the company’s management and employee behavior were also voiced, leading to a lack of recommendations from some families.
Room for Improvement
There are notable areas for improvement based on family feedback. Concerns about staff behavior and management oversight have been highlighted, indicating a need for better employee training and accountability. Families have expressed a desire for a more empathetic approach to care and improved communication regarding patient needs.
Summary
In summary, PhysioCare Home Healthcare LLC offers home health care services in West Lafayette, Indiana, but has received mixed reviews regarding its staff and management. While some families have had positive experiences with the care provided, others have reported serious concerns about staff conduct and a lack of empathy. Families considering this provider may want to weigh these experiences carefully.
