Overview
SouthernCare, located in Terre Haute, Indiana, is dedicated to providing compassionate end-of-life care to patients and their families. As part of the Gentiva family of hospice, palliative, and home health providers, SouthernCare focuses on delivering physical, emotional, and social support to those facing terminal diagnoses, allowing them to live with dignity and grace.
Services & Support
SouthernCare offers a comprehensive range of hospice services, including 24-hour nursing, symptom management, and emotional support. Their team consists of physicians, nurses, social workers, volunteers, hospice aides, and chaplains, all working collaboratively to address the diverse needs of patients and families during this challenging time. They also provide respite care for family caregivers, allowing them the opportunity to recharge.
Care Approach & Staff
The staff at SouthernCare is noted for their compassion and dedication. Families have expressed gratitude for the team’s responsiveness and the emotional support provided throughout the hospice journey. Social workers play a vital role in ensuring that families feel supported and informed, with many families highlighting their expertise and kindness in navigating difficult situations.
Who They Serve
SouthernCare primarily serves patients with life-limiting illnesses, including those with end-stage heart disease, COPD, Alzheimer’s disease, and ALS. They are committed to supporting not just the patients but also their families, providing education and guidance to help them understand the care process and manage their loved ones’ needs.
What Families Say
Families consistently praise SouthernCare for their exceptional care and support. Many have shared personal experiences, highlighting the compassion shown by the staff, particularly during difficult times. They appreciate the team’s ability to listen to concerns and provide reassurance, making the transition into hospice care as smooth as possible. One family noted the lasting impact of the support they received, mentioning that they still receive letters of comfort long after their loved ones have passed.
Room for Improvement
While many reviews are overwhelmingly positive, a few families have noted concerns regarding the timeliness of service delivery, suggesting that improvements could be made in response times and pain management protocols.
Summary
SouthernCare in Terre Haute, Indiana, stands out for its compassionate approach to hospice care, with a dedicated team that prioritizes the emotional and physical needs of patients and their families. With a strong emphasis on support and education, they strive to make a meaningful difference in the lives of those they serve, though there are areas where families feel improvements could enhance the overall experience.
