Overview
Heart to Heart Hospice, located in Terre Haute, Indiana, provides hospice services designed to support individuals with life-limiting illnesses. Their mission is to offer comfort, dignity, and control while managing symptoms through a dedicated team of healthcare professionals, including physicians, nurses, aides, social workers, and chaplains. The service operates 24/7, allowing families to focus on quality time with their loved ones during challenging moments.
Services & Support
Heart to Heart Hospice offers a range of services tailored to meet the needs of patients and their families. These include pain management, medication administration, and emotional support through hospice-trained spiritual care coordinators and social workers. They aim to create individualized care plans that address both medical and emotional needs, ensuring that patients receive comprehensive support throughout their hospice journey.
Who They Serve
The hospice primarily serves residents in western Indiana, covering counties such as Clay, Fountain, Montgomery, Parke, Sullivan, Vermillion, Vigo, and Warren. They cater to individuals facing terminal illnesses, including end-stage cancer, dementia, and heart failure, providing a compassionate approach to end-of-life care.
What Families Say
Feedback from families reflects a mixed experience with Heart to Heart Hospice. Some families express gratitude for the compassionate care provided by specific nurses, highlighting their responsiveness and ability to guide families through difficult times. However, other reviews indicate significant concerns regarding staffing issues, delayed responses, and inadequate pain management. Some families reported that their loved ones experienced unnecessary suffering due to a lack of timely medical attention and support. This disparity in experiences suggests that while some families found the service beneficial, others faced challenges that impacted their care experience.
Room for Improvement
Several reviews point to areas needing improvement, particularly regarding staffing levels and communication. Families have noted instances of unresponsiveness and inadequate support during critical moments, leading to frustration and dissatisfaction. This feedback emphasizes the need for Heart to Heart Hospice to enhance their operational efficiency and ensure that families receive the consistent care and attention they require during such sensitive times.
Summary
Heart to Heart Hospice in Terre Haute, Indiana, aims to provide compassionate and individualized care for patients with life-limiting illnesses. While some families have found comfort in their services, others have raised concerns about staffing and communication issues. As families consider hospice options, it is essential to weigh both positive experiences and areas for improvement when evaluating Heart to Heart Hospice for their loved ones’ care.
