Overview
Help at Home, located in Terre Haute, Indiana, offers personalized in-home care services designed to support individuals in living independently and comfortably. Their mission is to provide care that empowers clients to maintain their dignity and quality of life, whether they need assistance with daily activities, support after hospital discharge, or community-based services. The organization emphasizes building lasting relationships based on trust and respect.
Services & Support
Help at Home provides a range of services tailored to meet the needs of seniors and individuals with disabilities. Their offerings include assistance with daily living activities, personal care, and support for those returning home from medical facilities. The organization aims to create meaningful moments for clients through dedicated, relationship-based care.
Care Approach & Staff
The staff at Help at Home includes trained caregivers who work collaboratively to ensure quality care. While many clients appreciate the compassionate service provided in the field, some reviews indicate that there can be inconsistencies in management and staff punctuality. Clients have noted instances of caregivers arriving late for scheduled visits, which can disrupt the care experience.
Who They Serve
Help at Home primarily serves Medicaid-eligible seniors and individuals with intellectual or developmental disabilities. Their focus is on providing in-home care that supports clients in maintaining their independence and quality of life.
Room for Improvement
Feedback from clients has highlighted concerns regarding office management and staff responsiveness. Some families have reported experiences of rudeness from certain staff members and a lack of timely support for urgent matters. Additionally, there are mentions of favoritism within the management team, which may affect staff morale and service quality.
Summary
Help at Home in Terre Haute, Indiana, strives to provide compassionate and respectful in-home care services to seniors and individuals with disabilities. While many clients appreciate the dedication of caregivers, there are areas for improvement in management and staff communication. Families considering Help at Home may want to weigh both the positive experiences noted and the concerns raised in reviews.
