Overview
Wood Ridge Assisted Living, located in South Bend, Indiana, offers a community-focused environment for residents seeking assistance with daily living. The facility emphasizes personalized care plans designed to meet the individual needs of each resident, promoting health and well-being.
Services & Support
Wood Ridge provides a range of services including assisted living, independent living, and rehabilitation. The nursing team is dedicated to working closely with residents to ensure they receive the support needed for recovery and comfort. Additionally, the facility offers physical therapy, occupational therapy, and speech therapy, tailored to help residents achieve their personal health goals.
Care Approach & Staff
The care approach at Wood Ridge is centered on nurturing connections and celebrating independence. While many residents appreciate the caring nature of the staff, experiences vary. Some reviews highlight instances of rudeness among staff members, indicating a need for improved training in customer service. However, several residents also note that certain staff members are exceptionally helpful and attentive to their needs.
Living Options & Amenities
Residents at Wood Ridge have access to a vibrant community with various amenities. The facility is pet-friendly, allowing residents to keep their pets, which adds to the home-like atmosphere. However, some residents have reported issues with the cleanliness and maintenance of the grounds and facilities, including equipment and accessibility concerns related to the elevator.
Dining & Activities
Dining experiences at Wood Ridge have received mixed reviews. While some residents enjoy the food, others have criticized the quality and preparation, describing it as lacking variety and freshness. Activities are available, but some residents feel that they could be more engaging and better organized.
Location & Access
Wood Ridge is conveniently located near St. Joseph Hospital and various shops and restaurants, providing residents with easy access to essential services. However, transportation options appear limited, with reports of inadequate transportation services for residents.
What Families Say
Feedback from families and residents is varied. While some express gratitude for the support received from staff, others have raised concerns about medication management and the overall organization of care. The community aspect is appreciated, with some residents highlighting the friendly interactions among residents and staff.
Room for Improvement
There are several areas for improvement noted by residents, including the need for better staff training in customer service, enhanced dining options, and improvements in facility maintenance. Additionally, addressing the concerns related to medication management and transportation could significantly enhance the resident experience.
Summary
Wood Ridge Assisted Living offers a supportive environment for individuals seeking assistance in South Bend, Indiana. While the facility has strengths in its community atmosphere and personalized care, there are notable areas that require attention to improve the overall experience for residents and their families.
