Overview
Ashford Place Health Campus, located in Shelbyville, Indiana, is a senior living community that provides a comprehensive range of services including assisted living, skilled nursing, independent living, and specialized memory care. The facility emphasizes creating a nurturing environment where residents can cherish old memories while making new ones. With a focus on compassionate care, Ashford Place aims to cater to the diverse needs of its residents.
Services & Support
Ashford Place offers a full continuum of care, meeting residents at their individual levels of need. Services include independent living in patio homes, assisted living with support for daily activities, memory care designed for those navigating memory loss, and skilled services for rehabilitation. The community is equipped to handle various medical and personal care requirements, ensuring that residents receive the appropriate level of assistance.
Care Approach & Staff
The staff at Ashford Place is noted for their professionalism and compassion. Reviewers have highlighted the kindness and attentiveness of nurses and aides, who treat residents with care and respect. The environment is described as supportive, with staff fostering personal connections with residents, creating a family-like atmosphere. However, there have been some concerns regarding the responsiveness of management to complaints, indicating a need for improved communication in certain situations.
Living Options & Amenities
Residents at Ashford Place have access to a variety of living options and amenities. The independent living units allow for maintenance-free living, while assisted living provides private suites with 24/7 nursing support. The facility also hosts daily activities and outings, enhancing the social experience for residents. Dining options are diverse, with a focus on quality meals that cater to different tastes.
What Families Say
Feedback from families is mixed. Many express gratitude for the care and activities provided, noting that staff go out of their way to engage residents in enjoyable experiences. Positive comments highlight the compassionate nature of the staff and the overall environment. However, some families have raised concerns about neglect and the handling of complaints, suggesting that experiences can vary significantly among residents.
Room for Improvement
While many reviews commend the care provided at Ashford Place, there are notable criticisms regarding staff management and responsiveness to complaints. Some families have reported instances of neglect and insufficient attention to basic needs, which indicates an area that may require further attention and improvement.
Summary
Ashford Place Health Campus in Shelbyville, Indiana, offers a range of senior living options, including assisted living, memory care, and skilled nursing services. The facility is praised for its compassionate staff and engaging activities, fostering a supportive community for residents. However, there are concerns regarding management’s responsiveness to issues raised by families, which suggests a need for ongoing improvement in certain areas. Overall, Ashford Place aims to provide quality care and a fulfilling living experience for seniors.