Overview
Brickyard Healthcare – Twelfth Street Care Center, located in Mishawaka, Indiana, offers 24/7 long or short-term skilled nursing and rehabilitation services. The facility is situated less than one mile from St. Joseph Regional Medical Center, providing a convenient location for residents and their families. The center features a large yard with trees and picnic tables, creating an inviting outdoor space for residents to enjoy.
Services & Support
The care center provides a range of services including skilled nursing, physical therapy, and social worker support. Residents have access to both short-term rehabilitation and long-term care, ensuring that their diverse needs are met. The staff is dedicated to fostering a supportive environment, living by the motto “we are one,” which emphasizes teamwork and community.
Care Approach & Staff
Many reviews highlight the dedication of the staff, particularly the certified nursing assistants (CNAs) and therapy team. Residents have noted that the staff is often described as kind, compassionate, and attentive. For instance, one resident mentioned the positive impact of specific staff members who consistently go above and beyond in their care. However, there are also concerns regarding management practices, with some families expressing dissatisfaction with communication and care oversight.
Who They Serve
Brickyard Healthcare – Twelfth Street Care Center serves a diverse population, including individuals requiring skilled nursing care and those in need of rehabilitation services. The facility aims to create a family-like atmosphere, where residents can feel comfortable and supported during their stay.
Clinical Services & Rehab
The therapy team at the center has received positive feedback for their supportive approach, helping residents achieve their rehabilitation goals through encouragement and tailored care. Many families have expressed gratitude for the progress their loved ones have made with the assistance of the therapy team.
What Families Say
Feedback from families is mixed. While some praise the staff’s kindness and the overall atmosphere of the facility, others have raised serious concerns about management and patient safety. Issues related to staff responsiveness and care oversight have been mentioned, with some families feeling that their loved ones’ needs were not adequately addressed.
Room for Improvement
Several reviews indicate that there are areas for improvement, particularly regarding management and communication. Some families have expressed frustration with the level of attention their loved ones received and the responsiveness of the staff in certain situations.
Summary
Brickyard Healthcare – Twelfth Street Care Center offers a range of skilled nursing and rehabilitation services in a supportive environment. While many families appreciate the compassion of the staff and the positive impact of the therapy team, there are also significant concerns regarding management practices and patient oversight that potential residents and their families should consider.
