Overview
Heart to Heart Hospice, located in Mishawaka, Indiana, provides compassionate hospice services 24/7 to individuals with life-limiting illnesses. Their dedicated team includes physicians, nurses, aides, social workers, chaplains, and volunteers, all working together to manage symptoms and ensure comfort and dignity during end-of-life care. The focus is on tailoring care to meet the unique needs of each patient while supporting their families.
Services & Support
Heart to Heart Hospice offers a comprehensive range of services that include pain management, medication administration, and emotional support for both patients and their families. Their team is trained to provide practical support, including medical supplies and equipment, ensuring that patients can remain in the comfort of their own homes. The hospice also emphasizes the importance of communication and collaboration among care providers to create individualized care plans.
Care Approach & Staff
The staff at Heart to Heart Hospice is noted for their kindness and professionalism. Families have expressed gratitude for the compassionate care provided by the nursing team, which is dedicated to ensuring that patients are comfortable and well-cared for. Many reviews highlight the attentive nature of the nurses and aides, who are described as gentle and efficient in their caregiving. However, some feedback indicates that communication with corporate offices could be improved.
Who They Serve
Heart to Heart Hospice serves individuals with terminal illnesses, providing support for those with conditions such as end-stage cancer, dementia, and heart failure. The hospice is committed to helping patients and their families navigate the challenges of end-of-life care, focusing on enhancing quality of life during this difficult time.
Service Area
Heart to Heart Hospice operates in Mishawaka and extends its services to several counties in northern Indiana, including St. Joseph, Marshall, Starke, Pulaski, and Fulton. This broad service area allows them to reach families in need of hospice care across a diverse region.
What Families Say
Families have shared overwhelmingly positive experiences with Heart to Heart Hospice, praising the staff for their compassion and dedication. Many express deep appreciation for the care provided during their loved ones’ final days, noting that the nurses ensured comfort and peace. However, there are some concerns regarding communication issues with the corporate office, which several families felt could be improved. Overall, the general sentiment reflects a strong commitment to quality care and support from the hospice team.
Room for Improvement
While many families have praised the kindness and professionalism of the nursing staff, some reviews indicate that communication with the corporate office has been a point of concern. Instances of delayed responses and issues with medication orders have been noted, suggesting an area where the hospice could enhance its operational effectiveness.
Summary
Heart to Heart Hospice in Mishawaka, Indiana, is dedicated to providing compassionate and individualized care for individuals facing life-limiting illnesses. With a team that prioritizes kindness and professionalism, they strive to ensure that patients and their families receive the support they need during a challenging time. While there are areas for improvement in communication, the overall commitment to quality care has garnered positive feedback from many families.
