Overview
Destiny’s Caring Hands LLC, located in Mishawaka, Indiana, is a Personal Care Services Agency that offers a range of in-home care options for individuals of all ages. Their services include personal care, companionship, respite care, homemaking, and transportation. The agency is dedicated to providing compassionate care that promotes independence and dignity for clients in their own homes.
Services & Support
Destiny’s Caring Hands LLC provides a variety of services tailored to meet the unique needs of their clients. These include in-home personal care, assistance with daily activities such as bathing and grooming, meal preparation, medication reminders, and light housekeeping. They also offer companionship to help alleviate feelings of isolation. Additionally, their After-School Companion Program supports children with safe transportation, homework assistance, and engaging activities. The agency aims to deliver reliable and compassionate care without additional costs.
Care Approach & Staff
The agency emphasizes open communication and understanding in their care approach. Many families have noted the caring nature of the staff, highlighting their responsiveness and dedication. Clients have expressed appreciation for the thorough assessments conducted by the owner, who is described as professional and intuitive. Caregivers are trained to provide personalized support, fostering a nurturing environment for clients and their families.
Who They Serve
Destiny’s Caring Hands LLC serves individuals of all ages, from children to seniors. They accept clients under various payment methods, including private pay and Medicaid waivers. This broad service scope allows them to cater to a diverse clientele, ensuring that everyone receives the care they need.
What Families Say
Reviews from families reflect a mix of experiences. Many commend the agency for its caring and responsive staff, noting that caregivers provide excellent support and companionship. One family highlighted how their loved one felt more at peace with the assistance provided. However, there are also concerns regarding professionalism and communication, with some reviews indicating dissatisfaction with customer service.
Room for Improvement
While many families have had positive experiences, there are mentions of unprofessional behavior and communication issues that suggest room for improvement. Some clients expressed frustration with aspects of service delivery, indicating that addressing these concerns could enhance overall client satisfaction.
Summary
Destiny’s Caring Hands LLC offers a range of personal care services in Mishawaka, Indiana, aimed at supporting individuals of all ages. With a commitment to compassionate care and open communication, they strive to meet the unique needs of each client. While many families appreciate the quality of care provided, there are areas noted for improvement, particularly regarding professionalism and customer service.
