Overview
Visiting Angels, located in Lafayette, Indiana, provides in-home care services designed to assist seniors in maintaining their independence at home. With a focus on personalized support, the agency has been a trusted name in home care since 1998, offering a range of services to enhance the quality of life for seniors and peace of mind for their families.
Services & Support
The services offered by Visiting Angels include assistance with daily activities such as showering, grooming, dressing, medication reminders, meal preparation, and companionship. They provide flexible care options ranging from hourly assistance to live-in care, ensuring that the needs of each client are met with compassion and professionalism.
Care Approach & Staff
Visiting Angels is noted for its excellent caregivers and supportive management. Families have expressed gratitude for the dedication and individualized attention provided by the caregivers, who are described as compassionate and patient. The agency emphasizes effective communication, which helps ensure that caregivers can deliver the best possible care to clients.
Who They Serve
Visiting Angels serves seniors who wish to remain independent in their own homes. The agency is particularly valued by families who may be spread across different states, as it offers reliable support and care for their loved ones, even during critical times.
What Families Say
Families have shared positive experiences with Visiting Angels, highlighting the exceptional care provided by the staff. One family expressed their appreciation for the agency’s support during their father’s final days, noting that each caregiver brought a unique gift that was crucial for their loved one. Reviews also mention the commitment of the caregivers and the agency’s responsiveness to client needs.
Room for Improvement
Some feedback has indicated challenges with communication regarding medication management. There was an instance where a caregiver was unable to fill a client’s medication machine in a timely manner, prompting a family member to take action independently. This suggests that while the agency is generally well-regarded, there may be areas for improvement in operational coordination.
Summary
Overall, Visiting Angels in Lafayette, Indiana, is recognized for its compassionate and dedicated in-home care services. With a strong emphasis on personalized support and effective communication, the agency is well-equipped to assist seniors in leading fulfilling lives at home. Families appreciate the quality of care provided, although there are opportunities for enhancing service coordination.
